21st Virtual Assistance Consultancy

Delegate Smarter, Live Better

Premium virtual assistance across all niches. Reliable. Professional. Scalable.
"Be more of you, and less of them".

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Latest from the Blog

Why Hiring a Virtual Assistant in 2025 Is the Smartest Move

Discover why entrepreneurs are turning to virtual assistants for scalable success in 2025...

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Top 10 Tasks You Should Delegate to a VA

Stop wasting time on admin. Here are the best tasks you can pass on to a skilled VA today.

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From Overwhelmed to Organized: Real Stories of VA Success

See how our clients scaled faster by hiring VAs to remove the daily grind from their lives.

Read more →

How Virtual Assistants Save You Time, Money, and Sanity

VAs are more than remote workers — they’re business lifesavers. Here's how they help you thrive.

Read more →

Our Services

Administrative Support

Email handling, scheduling, research, data entry, and more.

Marketing & Social Media

Content creation, management, automation, and analytics across platforms.

Customer Service

Phone, email, and chat support tailored to your brand’s tone and standards.

eCommerce Assistance

Order processing, product uploads, customer inquiries, returns, and logistics.

Real Estate Virtual Assistant

MLS listings, lead generation, property research, and CRM updates.

Custom Solutions

Have unique needs? We match you with the right VA from our expert pool.

🌱 Our Story — Why “21st”?

The name 21st Virtual Assistance Consultancy isn’t just a number. It carries a story of healing, hope, and transformation.

Back in 2023, our founder Clint Santos experienced a moment of genuine happiness that ignited a fire within him to pursue greater things. This marked the beginning of a deep personal journey, inspired by a desire for growth and new beginnings.

With nearly a decade of experience in the BPO world — climbing from agent to executive — Clint made the bold decision to leave his corporate job and start anew. He entered the virtual assistant industry with nothing but grit, skill, and a burning desire to prove his purpose.

From that experience, a business was born.

Today, 21st Virtual Assistance Consultancy stands tall, fueled by purpose and driven by passion. Clint now leads a team of 21 specialized virtual assistants, each one committed to helping clients around the world thrive — in administration, marketing, customer service, real estate, eCommerce, and beyond.

“21st” is not just a name — it's a reminder that from determination, greatness can grow. It’s a symbol of rebirth, resilience, and a tribute to the journey that built the foundation of this company.

Meet the CEO

Clint Santos

Clint Santos

Founder & CEO

I'm the founder and CEO of 21st Virtual Assistance Consultancy. My journey began in the BPO industry where I spent 9 transformative years — starting as a frontline agent and rising steadily through the ranks until I reached an executive position. It wasn’t an easy road, but it was filled with lessons, growth, and resilience. That climb gave me deep insight into how businesses operate, how to manage teams, and how to create impact from behind the scenes.

After nearly a decade of hands-on experience, I founded this consultancy with a single mission: to help entrepreneurs, startups, and enterprises thrive by delegating the work that slows them down. With 21st VA, you don't just get a virtual assistant — you get a strategic partner dedicated to your success.

Mission, Vision & Core Values

Our Mission

To empower business owners and leaders by eliminating their day-to-day overwhelm through reliable, skilled, and strategic virtual assistance — so they can focus on growth, not grunt work.

Our Vision

To become the most trusted name in virtual assistance consultancy worldwide — known for excellence, integrity, and innovation in remote business support.

Core Values

  • Excellence: We go beyond expectations, always.
  • Trust: We keep our word and deliver with consistency.
  • Growth: We adapt, evolve, and stay ahead of trends.
  • Confidentiality: We treat your data and brand like our own.
  • Human-first: Even with automation, people come first.

Our Team

We are 21 specialists in diverse fields — from admin and marketing to real estate and eCommerce — here to support your business at every stage.

Clint Santos

Clint Santos

CEO & Founder – Executive Operations

Bringing 9 years of extensive BPO experience, having advanced from agent to executive roles. He built this company with a foundation of resilience and a deep understanding of operational excellence. With a strategic mindset and a passion for empowering businesses, Clint leads a team of top-tier VAs, ensuring professionalism and empathetic support. His unique journey fuels a commitment to transforming challenges into growth, delivering exceptional results for every client.

“Shaira

Shaira Briones

Chief Operation Officer

As Chief Operations Officer, Shaira Briones brings a formidable background in operational leadership. She has built a framework of resilience and efficiency, prioritizing superior customer experiences and seamless e-commerce operations. With a keen strategic mind and unparalleled expertise in advanced data analytics using tools like Microsoft Excel and Google Sheets, Shaira is dedicated to delivering precise, actionable intelligence that transforms challenges into tangible growth for every client.

Kyle Ainna Marie Enriquez

Kyle Ainna Marie Enriquez

Operations & Marketing Lead

Bringing years of robust experience, Kyle stands as a skilled Operations and Marketing Lead with a proven track record in elevating brand presence. With a creative foundation as a graphic artist and social media manager, she strategically develops and executes marketing campaigns that drive engagement across all digital platforms. Kyle's keen eye for detail and strong project management ensure every initiative is delivered with precision, consistently transforming innovative solutions into measurable business outcomes.

“Deepak

Deepak Gangwani

Chief Technology Officer

Deepak is a highly skilled Java Backend Developer and Full Stack Engineer known for balancing technical prowess with strong team leadership. He has successfully led the development of large-scale property tax assessment systems, creating efficient, high-performance backend solutions using Spring Boot, PostgreSQL, and RESTful APIs. Deepak is a true collaborator, working seamlessly with frontend developers, GIS specialists, and data analysts to deliver integrated, production-ready platforms. He's proficient with tools like Docker, Flyway, and Nginx, and always prioritizes performance optimization and clean architecture. Beyond the backend, Deepak's full-stack capabilities shine through in his custom Android application for client subscriptions and real-time notifications. Practical and detail-oriented, Deepak is passionate about building impactful technology that simply works.

“Ritesh

Ritesh Sharma

Senior Software Engineer

Ritesh joins us as a Senior Software Engineer (Fintech), a role perfectly suited to his extensive background in building high-performance financial software. With a proven track record in designing and optimizing fintech solutions using Java, Spring Boot, and cloud technologies like AWS and Kubernetes, he is adept at handling complex components such as customer reports and data streaming. Ritesh's commitment to Agile methodologies and DevOps principles ensures reliable deployments and continuous system optimization

Veronica [Last Name]

Veronica Esteban

CS & Admin VA

Nica combines financial expertise in treasury and loan documentation with strategic talent acquisition. With experience from PalawanPay and Wells Fargo, and 11 years in BPO leadership, she excels at building strong financial frameworks and securing top-tier talent. Nica is ready to enhance your team's performance.

  Divine [Last Name]   

Divine Doria

  

Multi-Skilled VA

  

Dev is a versatile professional dedicated to boosting your operational efficiency and client satisfaction. With a proven track record, Dev offers strategic virtual assistance, expert technical support, and impactful educational guidance. Dev's approach is all about solving problems and delivering results. From streamlining administrative tasks and ensuring seamless technical operations to enhancing communication, Dev provides detailed solutions with exceptional professionalism and empathy.

“Kimberly

Kimberly Santos

RN | Healthcare Medical VA

With a diverse background in healthcare, Kim brings a wealth of experience to our team. A registered nurse by profession, she has seamlessly transitioned into a Medical Receptionist role at a leading Ophthalmology clinic in Washington, where she's honed her skills for the past two years. Kim's expertise extends to health advocacy for a prominent U.S. insurance company and medical review. Beyond her professional achievements, Kim is a passionate traveler and food enthusiast, always eager to discover new destinations and cuisines. She also has a keen eye for fashion and enjoys unwinding with a good movie.

“Antonni

Antonni Matias

Mutli Skilled VA

With a foundation in healthcare industry, Tonni is adept at assisting individuals and ensuring positive experiences. His extensive background in sales, spanning both cars and mobile phones, has honed his communication and problem-solving prowess. Tonni's entrepreneurial spirit shines through his logistics business, where he expertly manages efficient and reliable deliveries. Off the clock, Tonni enjoys playing basketball, watching movies, listening to R&B, and diving into mobile games.

You?

We're growing — join our dream team!

What Our Clients Say

“They’re not just assistants. They think like business owners.”

— James, Real Estate Coach

“21st VA helped me get my evenings back!”

— Lena, Shopify Store Owner

“Our productivity has soared since partnering with 21st VA. Truly indispensable!”

— Sarah, Tech Startup Founder

“I can now focus on strategy instead of getting bogged down in daily tasks. Game changer!”

— Mark, Marketing Agency CEO

“The support is consistently professional and highly efficient. A massive time-saver!”

— Emily, E-commerce Manager

“Thanks to 21st VA, my business is scaling faster than I ever thought possible.”

— David, Consultant and Author

Let’s Work Together

Ready to elevate your productivity? Reach out to us directly.

Why Hiring a Virtual Assistant in 2025 Is the Smartest Move for Growing Businesses

In today’s digital world, time is your most valuable currency. As entrepreneurs juggle multiple tasks—client meetings, emails, research, marketing—what often gets lost is focus. That’s where a virtual assistant (VA) becomes not just a convenience, but a strategic investment.

What Does a Virtual Assistant Do?

Why 2025 Is the Year of the VA

More startups and agencies are hiring VAs now than ever before. Here's why:

Why Choose 21st Virtual Assistance Consultancy?

At 21st Virtual Assistance Consultancy, we’re not just VAs — we’re your remote operations partners. Our founder, Clint Santos, turned adversity into opportunity after a personal heartbreak led him to pursue his entrepreneurial dream. Today, he leads a team of 21 skilled VAs, each an expert in their niche.

What sets us apart:

Real Results from Real Clients

“They’re not just assistants. They think like business owners.” – James, Real Estate Coach
“21st VA helped me get my evenings back!” – Lena, Shopify Store Owner

Ready to Reclaim Your Time?

You deserve to work on your business, not in it. Let our team take care of the rest.

📅 Book a 30-minute discovery call
📨 Or email us at info@21stvirtualassistants.info

Top 10 Tasks You Should Delegate to a Virtual Assistant

Whether you're a solo entrepreneur or running a scaling team, your time is precious. Delegating repetitive or time-consuming tasks to a Virtual Assistant (VA) is one of the smartest decisions you can make. Here's a list of the top 10 tasks you can offload to a professional VA to save hours every week and boost productivity.

1. Email & Calendar Management

Let your VA sort, reply, and prioritize emails, and handle meeting scheduling so you can focus on high-value conversations.

2. Customer Support

Whether it's via email, chat, or social media, VAs can manage customer inquiries, provide real-time support, and maintain excellent client satisfaction.

3. Social Media Scheduling

Your VA can create, plan, and post content across platforms using tools like Buffer, Later, or Hootsuite.

4. Data Entry & CRM Updates

Tired of keeping your CRM or spreadsheets up to date? Let your VA handle all the manual tracking and reporting.

5. Bookkeeping & Invoicing

Your VA can manage expense tracking, generate invoices, and ensure your books are client-ready at all times.

6. Market Research

Need to size up competitors or gather insights? VAs are great at conducting and presenting findings in structured formats.

7. Lead Generation

Get help finding qualified leads for your business via LinkedIn, web scraping, or CRM enrichment tools.

8. Website & eCommerce Support

Your VA can assist with product uploads, order tracking, Shopify maintenance, and even handle refund or order queries.

9. Presentation & Report Creation

Let your VA turn your data into beautifully designed reports and decks, saving you hours of formatting and design.

10. Personal Tasks & Reminders

From booking appointments to sending gifts, a VA can support your life admin while you grow your empire.

Final Thoughts

Delegating is not about giving up control — it's about maximizing impact. With 21st Virtual Assistance Consultancy, you gain a partner in success.

📅 Book a free 30-minute consultation today and discover how we can help you win back your time.

From Overwhelmed to Organized: Real Stories of VA Success

Behind every task completed and every goal achieved is a story of transformation — and that’s what we see every day at 21st Virtual Assistance Consultancy. These are real stories from real clients who turned overwhelm into opportunity with the help of our virtual assistants.

James – Real Estate Coach

“They’re not just assistants. They think like business owners.”

James was juggling client coaching, listings, and backend admin. We paired him with a VA specialized in real estate lead tracking and CRM updates. Now James has more time to focus on his clients — and grow his business pipeline without burning out.

Lena – Shopify Store Owner

“21st VA helped me get my evenings back!”

Before Lena partnered with us, she handled order queries, product updates, and inventory manually. We introduced an eCommerce VA who now manages her product uploads, customer service, and stock reporting. Lena can now log off at 6pm and enjoy dinner with her family — stress-free.

Sarah – Tech Startup Founder

“Our productivity has soared since partnering with 21st VA. Truly indispensable!”

Sarah’s startup needed operational structure. With our team’s help, she got a dedicated VA to document SOPs, track task boards, and support investor reports. The result? More focus, less chaos, and a faster path to funding.

Mark – Marketing Agency CEO

“I can now focus on strategy instead of getting bogged down in daily tasks. Game changer!”

Mark’s agency was scaling fast, but his days were spent on proposals, follow-ups, and reporting. His VA now builds pitch decks, handles client updates, and runs reports — giving Mark time to innovate, pitch, and lead his team.

Emily – E-commerce Manager

“The support is consistently professional and highly efficient. A massive time-saver!”

With tight launch timelines and high support volume, Emily’s VA streamlined her inbox and provided helpdesk support. She’s now able to hit every product launch deadline without sacrificing customer experience.

David – Consultant and Author

“Thanks to 21st VA, my business is scaling faster than I ever thought possible.”

David needed research, podcast guest outreach, and calendar support. His VA now runs a smooth backend so he can focus on speaking gigs and publishing his next book — stress-free and ahead of schedule.

Inspired?

These are just a few of the countless stories we’ve helped shape. If you’re ready to move from survival mode to CEO mode, we’re ready to help.

📅 Book a 30-minute discovery call
📨 Or email us at info@21stvirtualassistants.info

How Virtual Assistants Save You Time, Money, and Sanity

Running a business isn’t just about passion. It’s about energy management. It’s about making sure your limited time and mental bandwidth are spent on high-impact decisions — not repetitive, draining tasks.

Virtual Assistants (VAs) are more than just remote workers. They’re time savers, stress relievers, and profit protectors. Here’s how they transform your workflow — and your life.

⏰ Time: Reclaim Hours Every Week

💸 Money: Make Smarter Hires

🧘 Sanity: Focus on What You Love

Why Work With 21st Virtual Assistance Consultancy?

We’re not just task-takers. We’re growth enablers. Our founder Clint Santos built this company from personal hardship — and now leads 21+ top-tier VAs ready to serve entrepreneurs across industries.

From solo founders to scaling teams, we’ve helped dozens of businesses delegate smarter, save thousands, and grow faster — all while gaining peace of mind.

Ready to Get Your Sanity Back?

You don’t need to do it all. Let us take care of the grind so you can focus on your genius.

📅 Book a 30-minute strategy call
📨 Or message us at info@21stvirtualassistants.info

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